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Using the App
Orders will appear on your home screen, allowing you to accept or reject each one. We recommend reviewing order details carefully before accepting to ensure you can manage the workload effectively. Once you accept an order, you are responsible for its completion and for following the requested directions.
On the PENDING ACCEPTANCE screen in the app, choose to accept the order yourself or assign it to another SL Vendor or Driver if you have a subscription. The app conveniently calculates the estimated earnings for each option, helping you make informed decisions and optimize your profits. |
Many app issues can be quickly resolved by restarting your device and reopening the app. If that doesn't work, try deleting and reinstalling the app.
If you continue to experience issues, please contact us with details about what is hindering your experience with the app. The SL Vendor app is crucial to our business, so we will make every effort to resolve your issue with minimal impact on you and your customers. Contact information for the SL Support Team can be found in the settings. If you are unable to access the app to reach us, please email us at slvendor@SkippingLaundry.com.
Order notifications allow users to receive at-a-glance updates on their order progress. Depending on the stage of the order, notifications will indicate approximately how much longer order completion will take. For example, when you mark that the clothing has begun washing, the user receives a notification, and once the order is out for delivery, another notification is sent.
If you're not receiving notifications, please check your device's notification settings to ensure our app isn't being blocked. If the issue persists, contact the SL Support Team for personalized troubleshooting solutions.
For our platform and certain features of our site to work properly while you are providing delivery services, we need access to your device's geolocation information.
Please ensure that your location data is accurate and not falsified. We may share your location with customers so they can see the approximate location of your vehicle during the pick-up and drop-off phases. This information is not used to supervise or control your delivery services.